Updates
Weekly notes from the field.
Short reads on AI in insurance. What carriers are testing, what vendors are shipping, and which integration patterns are actually working.
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AI and Insurance Regulations
Agentic AI can improve insurance operations, but industry caution remains justified because regulation still requires licensed or authorized human accountability. The best path forward is to use AI alongside licensed professionals to enhance speed, consistency, and customer experience without replacing human judgment.
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P&C Claims: AI, Fraud, and Best Practices
The Property & Casualty (P&C) claims landscape has officially crossed the threshold from 'AI experimentation' to 'AI execution'. With combined ratios hovering around 99% due to persistent social inflation, litigation costs, and severe climate events, carriers can no longer rely solely on underwriting rate hikes to stay profitable. Claims efficiency has become the ultimate frontline for margin protection.
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Why We Started Polestar
A brief introduction to Polestar, the insurance leaders we serve, and the practical advisory perspective we bring to AI and core-system transformation.